Our contact details
The Local Gym Company Data Protection Officer is Dan Sheppard. You can contact Dan at management@thegymwestbury.com or via our registered address:
Name: The Local Gym Company Limited
Address: Unit 3 Wessex Business Centre, Meadow Lane Westbury BA13 3EG
Company Number:13963158
VAT Number: 438636271
Email: management@thegymwestbury.com
Website: www.thegymwestbury.com
Why we have a Privacy policy
This policy informs you of who we are, what data we collect about you, why we collect it, and what rights you have with regards to your data.
We are committed to ensuring that your privacy is protected. Any information collected whilst visiting our website will only be used in accordance with this privacy policy.
This policy will be regularly updated, so we recommend you check it regularly.
Definitions
Personal Information – any information that can be used directly or indirectly to identify an individual. Examples of this are: name, telephone number, email address, home address, location data, online identifier (username) etc.
Data subject – the individual who the data relates to.
Data Controller – the organisation/person who determines the reason for collection of data and how it is collected.
Data Processor – the organisation/person who processes the data on behalf of the Data Controller.
Processing – any operation performed on personal data, including (but not limited to) collection, storing, manipulating, transmitting, using, altering or deleting. If an organisation is using personal data in some way, then it is highly likely this will fall under processing. This can be a manual or automated process.
GDPR and the Data Protection Act 2018
The Data Protection Act 2018 (DPA 2018) is the UK’s implementation of the General Data Protection Regulation (GDPR). It controls how your personal information is used by organisations, businesses or the government.
DPA 2018 sets out the key principles, rights and obligations for most processing of personal data in the UK. Everyone responsible for using and processing personal data has to follow strict ‘data protection principles’.
Under DPA 2018, you have the right to find out what information the government and other organisations store about you.
The type of personal information we collect
The Local Gym Company is the Data Controller for the data we collect. We may collect personal information from you so that we can provide our services. The data we collect has been audited to ensure it is the minimum amount of data required.
We currently collect and process the following information:
Your personal data
The personal data we may collect directly from you is outlined below:
Identity Data - your full name, title, job title, and any other identity information that you provide to us..
Contact Data - your work address, billing address, residential address, e-mail address, telephone number(s), and any other contact information that you provide to us.
Financial Data - billing information that you provide to us, such as Invoice information, bank account information, and any other financial information that you provide to us.
Communication Data - communication you send to us: contact via our website, email, social media messaging or any other form of communication.
Marketing Data - your preferences in receiving marketing from us and our third parties, and your other communication preferences.
Technical Data – your Internet Protocol (IP) address, pages visited, browser type and version, operating system and platform, and other technology on the devices you use to access our Site or use our services.
No special categories of personal data. We do not collect any ‘special categories of personal data’ about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your genetic and biometric data) other than any health detail that may impact on your use of our services.
We also do not collect any information about criminal convictions and offences.
How we use your personal information
We will use the information you provide for the following reasons:
To establish contact with the data subject, to understand their requirements and how The Local Gym Company can assist the data subject
To establish contractual membership agreements
To maintain ongoing relationships between The Local Gym Company and the data subject
Obtain goods and services from our suppliers or partners
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Prospective or existing Members
Prospective or existing Supplier
Prospective or existing Employee
Person with whom we contact to provide us with assistance in relation to our Suppliers and Employees (e.g. referees and emergency contacts)
Visitors to our website or social media site(s)
How we get your personal information
Under the UK General Data Protection Regulation (UK GDPR), we must have a valid, lawful reason for collecting your data. The lawful basis we have for processing your data is consent.
In order for us to provide our services to you and respond to your communications, we collect and process your personal information. For the purposes of a UK GDPR lawful basis this is done under a legitimate interest, in that there is a legitimate interest for both you and Blacksmiths Group to process your information.
It is very important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing us at memberships@thegymwestbury.com
Once you enter into a contract with us we will process your information under the contractual legal basis, where there is a contractual requirement for us to hold and process your personal data.
In addition, to allowing us to communicate to you and provide services, we may use your information to contact you about our new or existing opportunities or services that we think may be of relevance to you. You can ask to be removed from our database at any time by contacting us:
Address: Unit 3 Wessex Business Centre, Meadow Lane Westbury BA13 3EG
Email: management@thegymwestbury.com
How we share your information
We will respect your privacy and data, however there may be times that we will share your data with third parties, partners or suppliers.
This will only be done where it is necessary to deliver you the services you require.
How we store your personal information
We will process your data securely both at rest and in transit. We may use third party or cloud solutions to do this.
The following cloud services will be used in the processing of data:
Google Workspace - https://workspace.google.com/intl/en_uk/
Clubright - https://clubright.co.uk
Stripe - https://stripe.com/gb
The Local Gym Company have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality. We have put in place procedures to deal with any actual or suspected personal data breach. In the event of any such breach, we have systems in place to work with the relevant regulators. In addition, in certain circumstances (e.g. where we are legally required to do so) we may notify you of breaches affecting your personal data.
How long we store your personal data
We will only retain your personal data for so long as we reasonably need to use it for the purposes set out above. Once it is no longer required your data will be deleted, unless there is another legitimate reason or legal obligation for doing so.
Your data protection rights
Under data protection law, you have rights with regards to your data including:
Your right of access - you have the right to ask us for copies of your personal information.
Your right to rectification - you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - you have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - you have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You have the right to withhold or request we remove your data, however, this may impact the level or type of service(s) we can provide to you.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request please contact us at:
Address: Unit 3 Wessex Business Centre, Meadow Lane Westbury BA13 3EG
Email: management@thegymwestbury.com
Phone: +441373864624
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@blacksmithsgroup.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Policy updated 12/12/2024